How to recover from guardians

Start Recovery (normal)

  1. Tap on "Recovery my wallet"

  2. Enter your wallet name ( It is also displayed on Google Authenticator item).

  3. Enter 5-OTP codes as requested

  4. Proceed to "Guardian Approval" below.

Start Recovery with Guardian

This process is available only when you have 2 or more guardians AND is used when you have lost your Google Authenticator(GA) codes. You still need majority of signers. The GA is considered as one signer, so if you have 2 guardians, you will need both to sign. (see Security features)

  1. Tap on "Recovery my wallet"

  2. Enter your wallet name

  3. Choose "I lost my authenticator codes"

  4. You will be presented a newly generated "owner address". Copy this address to be used later.

  5. Proceed to Guardian - Start Recovery

Guardian Approval

From the desktop:

  1. Open up https://sefwallet.one and click "Guardian App"

  2. Type in the wallet name and next

  3. Click on Guardian Approve

  4. On the Metamask, choose the correct address and Harmony network.

  5. Choose the wallet you want to sign with.

  6. Authorize the connection

  7. If you are doing recovery with guardian, then click on "Start Recovery" and enter the copied address from "Start Recovery WIth Guardian" - Step 4.

  8. You will see a screen with the approval pending like so:

8. Click "Approve" and authorize the transaction.

9. Your SEF wallet will move to "Recovery success" page.

From the mobile app:

Metamask mobile wallet is supported. Here are the steps.

  1. Ensure you have your Harmony is setup. If not, go to Settings, Networks, and click on Add Network. Enter the parameters as shown on Harmony official docs.

  2. Switch to Harmony network by tapping on the header.

  3. Tap on hamburger menu, and select "Browser"

  4. Enter https://sefwallet.one in the browser.

  5. Select hamburger menu, and click on Guardian app.

  6. Enter your wallet name

  7. Select Metamask

  8. If you are doing recovery with guardian, then click on "Start Recovery" and enter the copied address from "Start Recovery WIth Guardian" - Step 4.

  9. Click on Approve & Authorize transaction.

  10. Repeat 6, 7, 9 until you have enough guardians to unlock your wallet.

  11. Your SEF wallet will move to "Recovery success" page.

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