How to recover from guardians
Last updated
Was this helpful?
Last updated
Was this helpful?
Tap on "Recovery my wallet"
Enter your wallet name ( It is also displayed on Google Authenticator item).
Enter 5-OTP codes as requested
Proceed to "Guardian Approval" below.
This process is available only when you have 2 or more guardians AND is used when you have lost your Google Authenticator(GA) codes. You still need majority of signers. The GA is considered as one signer, so if you have 2 guardians, you will need both to sign. (see Security features)
Tap on "Recovery my wallet"
Enter your wallet name
Choose "I lost my authenticator codes"
You will be presented a newly generated "owner address". Copy this address to be used later.
Proceed to Guardian - Start Recovery
Type in the wallet name and next
Click on Guardian Approve
On the Metamask, choose the correct address and Harmony network.
Choose the wallet you want to sign with.
Authorize the connection
If you are doing recovery with guardian, then click on "Start Recovery" and enter the copied address from "Start Recovery WIth Guardian" - Step 4.
You will see a screen with the approval pending like so:
8. Click "Approve" and authorize the transaction.
9. Your SEF wallet will move to "Recovery success" page.
Metamask mobile wallet is supported. Here are the steps.
Switch to Harmony network by tapping on the header.
Tap on hamburger menu, and select "Browser"
Select hamburger menu, and click on Guardian app.
Enter your wallet name
Select Metamask
If you are doing recovery with guardian, then click on "Start Recovery" and enter the copied address from "Start Recovery WIth Guardian" - Step 4.
Click on Approve & Authorize transaction.
Repeat 6, 7, 9 until you have enough guardians to unlock your wallet.
Your SEF wallet will move to "Recovery success" page.
Open up and click "Guardian App"
Ensure you have your Harmony is setup. If not, go to Settings, Networks, and click on Add Network. Enter the parameters as shown on .
Enter in the browser.
